Help Center
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Frequently asked questions
How do I place an order?
Pick your Punjabi, choose your size and tap “Add to bag”. Open the bag and go to checkout — enter your name, mobile number and address. You do not need an account.
How do I choose my size?
Every Punjabi page has a size guide with chest, length and sleeve in inches. Between two sizes? Take the bigger one — we shorten the length and sleeves for free.
Which payment methods do you accept?
Cash on delivery, bKash, Nagad, Visa and Mastercard. With cash on delivery you can try the Punjabi on in front of the delivery person before paying.
How long does delivery take?
Inside Dhaka within 24–48 hours, outside Dhaka within 2–4 days. Before Eid we add extra riders, but please order a week ahead for the last days.
Is delivery free?
Delivery is free on orders of ৳3,000 or more. Otherwise it is a flat ৳100 anywhere in Bangladesh.
Can I exchange the size?
Yes — within 7 days, unworn and with the tags attached. We pick up the old size and deliver the new one together.
Do you alter the length or sleeves?
Free length and sleeve alteration at any of our outlets, usually the same day. Sherwani fittings are by appointment.
How do I wash an embroidered Punjabi?
Turn it inside out, wash in cold water on a gentle cycle or by hand, dry in the shade and iron on the reverse. Silk, katan and zari pieces should be dry cleaned.
Will the cotton shrink?
No — all our cotton and linen is pre-washed before cutting, so the size you buy is the size you keep.
Can I send a Punjabi as an Eid gift?
Of course. Add a gift note at checkout and choose our Eid gift box; we hide the price and wrap it with a gold ribbon.
Write to us
Ask us anything about orders, payment or delivery.
- House 21, Road 11, Dhanmondi, Dhaka
- Every day, 10 AM – 9 PM